Case Manager

Company: Resources for Human Development
Location: New Orleans
Posted on: February 14, 2026

Job Description:

Job Description Job Description Case Manager Job Details Job Type Full-time New Orleans, LA Description Job title Case Manager /Intensive Case Manager Reports to Program Director Position Summary The case manager will determine resources needed to meet the individualized needs of the participant. The case manager will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. A commitment to the RHD values should be demonstrated as job duties are performed. Essential Duties and Functions Team-Based Planning Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective. Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant. Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources. Direct Client Care Provide community-based services to program participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals. Administrative Functions Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities. Other duties as assigned Essential Duties Addendum FASST Connections (titled Intensive Case Managers per funder). Staff are required to ensure 24-hour access to Intensive Case Management services. Lower Merion Counseling & Mobile Services, (titled Administrative Case Manager per funder) provides short-term service and provides assistance to connect families and youth to MA and other services and supports. Assess and respond to needs and service eligibility of individuals in service/potential individuals in service, both in-office (approximately 60% of the time) and in the community (approximately 40% of the time) and with creative flexibility. Provide prompt screening and referral to appropriate treatment and supports. Assist with other resource/benefit acquisition and coordination as appropriate (Medicaid, Social Security, housing, social services, transportation, employment, medication assistance, etc) and develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources. Provide information and referrals for behavioral health and other human services, including other agencies, RHD programs, and other county agencies/departments. Collaborate with and report to these human services as necessary. Qualifications Bachelor’s Degree in Human Services or related field. Intermediate computer skills One year Case Management experience preferred Two years' general work experience providing support to individuals in behavioral health, Addiction Recovery or IDD services required. Valid driver’s license Working conditions Additional Special Working Conditions: Working out in community within the service delivery area of the program. Required to drive program participants to appointments. Requirements Physical requirements Lifting Requirements Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects. Physical Requirements Stand or Sit (stationary position) Walk Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position) Climb (stairs/ladders) Talk/Hear (communicate, converse, convey, express/exchange information) See (detect, identify, recognize, inspect, assess) Pushing or Pulling Repetitive Motion Reaching (high or low) Kneel, Stoop, Crouch or Crawl (position self, move) Reporting Relationships Direct Supervisor: Unit Director About Company: Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Keywords: Resources for Human Development, Metairie , Case Manager, Healthcare , New Orleans, Louisiana