3 Days Left! Mobile Team Lead - Variable Shifts
Company: Ochsner Health System
Location: New Orleans
Posted on: July 8, 2025
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Job Description:
We've made a lot of progress since opening the doors in 1942,
but one thing has never changed - our commitment to serve, heal,
lead, educate, and innovate. We believe that every award earned,
every record broken and every patient helped is because of the
dedicated employees who fill our hallways. At Ochsner, whether you
work with patients every day or support those who do, you are
making a difference and that matters. Come make a difference at
Ochsner Health and discover your future today! This job assumes
responsibility for and leads the daily operations of mobile blood
bank personnel and processes; and performs quality control,
operates computer, and other administrative duties per instruction
of Supervisor. Maintains donor/patient/employee confidentiality;
assumes responsibility for monitoring and evaluating the
effectiveness of work activities; provides leadership and
coordinates the resources of the mobile drive to achieve quality
customer satisfaction, and will implement policies and procedures
required for success. Supervises initiatives to improve processes,
maximize efficiency, and serve internal and external customers, and
maintain high employee morale. Performs all duties of a Blood Bank
Tech and oversees donor reaction care by all staff, handles
emergent donor reaction care, and ensures all donor reaction
documentation and follow-up action is completed. To perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential duties. This
job description is a summary of the primary duties and
responsibilities of the job and position. It is not intended to be
a comprehensive or all-inclusive listing of duties and
responsibilities. Contents are subject to change at the company's
discretion. Education Required - High School diploma or equivalent
Work Experience Required - 7 years experience in a
healthcare-related field Preferred - Previous experience in a
supervisory or leadership capacity Certifications Required - Basic
Life Support (BLS) from the American Heart Association Knowledge
Skills and Abilities (KSAs) - Must have computer skills and
dexterity required for data entry and retrieval of information. -
Effective verbal and written communication skills and the ability
to present information clearly and professionally. - Must be
proficient with Windows-style applications, various software
packages specific to role and keyboard. - Strong interpersonal
skills. - Ability to effectively and professionally work with
people from all backgrounds. - Ability to work with and experience
working with others plus the aptitude to be cross-trained in
several disciplines, the ability to follow written/oral
instructions and to follow established policies and procedures. -
Ability to and experience in decision making and delegating skills,
also engaging employees while delivering service according to
standards, take initiative for problem solving. - Ability to work
under stress and around normal conditions that exist at blood
drives. - Ability to provide leadership to employees within
established customer service statistics and make improvement
recommendations. - Ability to have successes in achieving customer
service excellence. - Leadership skills and foster an environment
of teamwork, professionalism, customer satisfaction, high
performance, and mutual respect of others. - Analytical skills
necessary in order to perform calculations, operate donor
collection equipment, computers and printers. - Ability in and
experience meeting deadlines, work independently, and set
priorities. - Ability to work flxible schedule, such as extended
shifts. - Ability to travel throughout and between facilities, and
mobile locations. Job Duties - Maintains Clinical Competency (Donor
Selection/Phlebotomy, Automated collections, Donor Care). -
Performs Team Leader Role. - Manages Professional Accountability. -
Exhibits Time Management/Organizational Skills. - Performs
Regulatory Compliance/Safety. - Maintains Excellent Customer
Service. - Adapts behavior to the specific patient population,
including but not limited to: respect for privacy, method of
introduction to the patient, adapting explanation of services or
procedures to be performed, requesting permissions and
communication style. - Other related duties as required. The above
statements describe the general nature and level of work only. They
are not an exhaustive list of all required responsibilities,
duties, and skills. Other duties may be added, or this description
amended at any time. Remains knowledgeable on current federal,
state and local laws, accreditation standards or regulatory agency
requirements that apply to the assigned area of responsibility and
ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy
Program and Standards of Conduct, including the immediate reporting
of any known or suspected unethical or questionable behaviors or
conduct; patient/employee safety, patient privacy, and/or other
compliance-related concerns. The employer is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran
status, or disability status. Physical and Environmental Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Medium Work - Exerting 20 to 50 pounds of
force occasionally, and/or 10 to 25 pounds of force frequently,
and/or greater than negligible up to 10 pounds of force constantly
to move objects. (Constantly: activity or condition exists 2/3 or
more of the time) to move objects. Physical demand requirements are
in excess of those for Sedentary Work. Even though the weight
lifted may be only a negligible amount, a job should be rated Light
Work: (1) when it requires walking or standing to a significant
degree; or (2) when it requires sitting most of the time but
entails pushing and/or pulling of arm or leg controls; and/or (3)
when the job requires working at a production rate pace entailing
the constant pushing and/or pulling of materials even though the
weight of those materials is negligible. NOTE: The constant stress
and strain of maintaining a production rate pace, especially in an
industrial setting, can be and is physically demanding of a worker
even though the amount of force exerted is negligible. Mechanical
lifting devices (carts, dollies, etc.) or team lifts should be
utilized. Must be able to stoop, bend, reach and grab with arms and
hands, manual dexterity. Must be able to travel throughout and
between facilities. Must be able to work a flexible work schedule
(e.g., 24/7, weekend, holiday, on call availability). Duties
performed routinely require exposure to blood, body fluid and
tissue. The incumbent works in a patient care area; works in an
area where patients enter; works directly with patients; and/or
works with specimens that could contain diseases. There may be an
occupational risk for exposure to all communicable. Because the
incumbent works within a healthcare setting, there may be
occupational risk for exposure to hazardous medications or
hazardous waste within the environment through receipt, transport,
storage, preparation, dispensing, administration, cleaning and/or
disposal of contaminated waste. The risk level of exposure may
increase depending on the essential job duties of the role. Are you
ready to make a difference? Apply Today! Ochsner Health does not
consider an individual an applicant until they have formally
applied to the open position on this careers website. Individuals
who reside in and will work from the following areas are not
eligible for remote work position: Colorado, California, Hawaii,
Illinois, Maryland, Minnesota, New Jersey, New York, Vermont,
Washington, and Washington D.C. Ochsner Health endeavors to make
our site accessible to all users. If you would like to contact us
regarding the accessibility of our website, or if you need an
accommodation to complete the application process, please contact
our HR Employee Solution Center at 504-842-4748 (select option 1)
or careers@ochsner.org. This contact information is for
accommodation requests only and cannot be used to inquire about the
status of applications. Ochsner is an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to any legally protected class, including protected
veterans and individuals with disabilities.
Keywords: Ochsner Health System, Metairie , 3 Days Left! Mobile Team Lead - Variable Shifts, Healthcare , New Orleans, Louisiana