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Associate Program Manager

Company: VirtualVocations
Location: Metairie
Posted on: March 9, 2025

Job Description:

A company is looking for an Associate Program Manager, Access & Affordability - Patient Support Services.
Key Responsibilities

Oversee the performance of call center clusters and ensure compliance with standard operating procedures
Plan and optimize workflows, manage team workloads, and audit team members' work for accuracy
Collaborate with leadership to identify improvements and provide training and development for staff

Required Qualifications

Bachelor's Degree or equivalent combination of education and experience
Minimum 1 year of management or team lead experience
At least 2 years of experience in pharmacy, healthcare, medical billing, or insurance verification
Experience with insurance eligibility verification and related processes
Previous supervisory experience of remote staff

Keywords: VirtualVocations, Metairie , Associate Program Manager, Executive , Metairie, Louisiana

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