CHIEF OPERATING OFFICER
Company: Algiers Charter
Location: New Orleans
Posted on: May 2, 2024
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Job Description:
CHIEF OPERATING OFFICER
Position Summary
The Chief Operating Officer (COO) provides the leadership,
management, and vision necessary to ensure that the network has the
proper operational controls, administrative and reporting
procedures, and people systems in place to effectively grow the
organization and to ensure financial strength and operating
efficiency. -
As part of your duties, you will be assigned the following
responsibilities:
Team and Organizational Leadership
With the executive leadership team, drive an organizational culture
that ensures an equitable, collaborative, transparent and inclusive
work environment.
Participate in strategic planning and implementation process -to
execute and evaluate the network's academic, talent, and alumni
success goals, strategies, and financial sustainability. -
Partner with executive leadership team to establish, communicate,
and constantly refresh the long-term vision for the network. -
Define excellence and equity in network and school operations for
Algiers Charter; plan, implement, and develop systems to manage
network office and school-based operations staff members to
results.
Participate in relevant board committees and meetings to provide
updates and solicit input on operation goals. -
Serve as an exceptional organizational leader, manager, and coach
with a high degree of emotional intelligence and a commitment to
developing strengths in others; while modeling effective,
data-driven, and transparent decision-making. -
Proactively build an inclusive and equitable culture, continuing to
hire, onboard, support, and retain a diverse team. -
Responsible for the measurement and effectiveness of all processes
(internal and external); provides timely, accurate and complete
reports on the operating condition of the network.
Coordinate the assignment of tasks in direct support of building,
equipment, supplies, and labor for efficient and effective
operations.
Monitor legal proceedings of Algiers Charter with guidance from the
CEO.
Manage and monitor all service and operational contracts for
Algiers Charter and school vendors.
Ensure that all families receive a copy of the student and parent
handbook at the beginning of the school year and that a copy of
this document is on file for reference.
Ensures that all relevant service providers are made aware 100% of
the time of any changes in the schedule to make necessary
adjustments and avoid unnecessary costs (sample providers include
the food service provider, transportation company, etc.).
Collaborate with school transportation department or designee to
ensure that all students who are eligible for transportation
receive transportation in the most reliable, most efficient, and
most cost-effective way possible.
Order and maintain all inventory for the school, ensuring that the
school adheres to all network policies with respect to inventory,
asset allocation, and asset tracking.
Assist with the clean-up of our buildings after student emergencies
or events.
Ensure that the schools have an emergency protocol in place and
adhere to all state and federal requirements related to conducting
safety drills (including fire drills, intruder drills, tornado
drills, etc.).
Work with staff members to assist in the preparation for and
running of school-wide events, including Back to School Night and
Parent-Teacher Conferences, by ensuring that all set-up,
coordination, and breakdown is complete.
Schedule routine facility maintenance with local contractors,
including routine technology maintenance and the fixing of school
assets like desks and chairs.
Perform other related duties as assigned by the CEO.
Operations and Facilities Management: -Partner closely with the
Chief Academic Officer to ensure schools are joyful, excellent, and
equitable. -
Monitor the impact of operational decisions and performance and
provide detailed information regarding the department goals.
Hire, manage, train, and develop network and school operations
staff to ensure that every function is performed with excellence.
This includes student enrollment, facilities, maintenance, student
information systems, procurement, compliance, and reporting. -
Oversee student enrollment strategy and monitor progress toward
annual recruitment and retention goals. -
Oversee strategy for driving student attendance and reducing
chronic absenteeism.
Design systems and strategies that facilitate communication to and
from key stakeholders (e.g., parents and the district) across the
network and functions. -
Manage staff and/or contractors providing facilities management and
maintenance to ensure buildings are clean, well-maintained, safe,
secure, and meeting the school's needs. -
Manage Site Service Specialists at schools.
Ensure performance management and substantial professional
development opportunities for all Office of Performance
Accountability staff.
Ensure the maintenance of campus facilities by managing third-party
contracts for custodial, trash removal, recycling, and security.
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Manage the school's food and transportation services by
coordinating with service providers and overseeing deliveries.
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Talent and Organizational Development: Provide oversight to all
talent functions, with a commitment to equitable practices that
honors and celebrates diversity.
Serve as an exceptional organizational leader, manager, and coach
with a high degree of emotional intelligence who develops strengths
in others and models effective and transparent decision making.
Provide strategic oversight to talent acquisition to remain
competitive in the New Orleans area talent market.
Lead efforts to establish management standards and support the
ongoing development, implementation, and elevation of ACSA's
guiding principles so that they are both inspiring and
actionable.
Proactively build an inclusive and equitable culture, continuing to
hire, onboard, and support, and retain a diverse team.
Human Resources: Provide oversight to all human resources
functions.
Partner with Director of Human Resources to set vision and
direction for human resources at Algiers Charter and ensure
consistent, equitable policies and practices are in place that
foster long-term success for all employees. -
Oversight of all human resource investigations and provide support
to Network and School Leaders around hiring and performance
management best practices. -
Maintain a nuanced understanding of laws and regulations pertaining
to human resources in Louisiana.
Risk and Compliance:Partner with the leadership team to develop and
maintain compliance systems and risk management. -
Observe and diagnose current risk and compliance systems to
identify key priorities and areas of improvement. -
Ensure compliance systems are established for such that ACSA fully
complies with federal, state, and local legal and regulatory
requirements. -
Serve as the network compliance liaison, ensuring state and local
safety expectations are met and funds for school safety are
appropriately earmarked and allocated. -
Lead charter renewal process for all charters.
Lead network management of insurance, and other risk management
strategies. -
Create and maintain organizational policies and administrative
guidelines. -
IT and Data Systems:Establish and maintain information technology
and data systems. -
Oversee strategies for planning, implementation, and support of
information technology. -
Build and maintain data infrastructure to support the network's
instructional goals and growth - all through an equity lens. -
Manage the integration and maintenance of technology architecture
and systems administration which includes network, servers,
workstations, connectivity, security, software, and hardware. -
Ensure efficient, proactive, and responsive user support and
customer service for staff and students by collaborating with
instructional leaders on educational technology and data management
strategies. -
Ensure a secure device network and system.
Knowledge, Skills, and Abilities -
Excellent understanding of and experience working with Microsoft
Excel and/or other accounting software systems.
Ability to effectively manage time and responsibilities.
Ability to express herself/himself clearly and concisely in both
oral and written communications.
Knowledge of finance and budgeting principles.
Qualifications
Bachelor's degree (required); Master's strongly preferred
Approximately ten years of team management experience in two or
more of the following areas: data, operations, human resources,
facilities, and IT; preferably in a school system that has a focus
on closing the student opportunity gap between racial, ethnic, and
economic groups.
Strong operations, and/or strategic experience is required; five or
more years of progressively increasing management experience and
strategic planning for a growing, multi-site organization is highly
preferred. -
An integrated systems builder with the ability to both build and
scale best practices across the network. -
Exceptional organizational skills, specifically in developing and
implementing multi-year plans -
Strong customer service, communication, and problem/conflict
resolution skills.
Strategic thinker and systems builder with demonstrated success
leading change management initiatives.
Strong team manager with exceptional hiring and coaching skills;
able to assess, motivate and develop staff in a hybrid work
environment.
Ability to learn quickly; able to flex and/or pivot when needed and
operate effectively in a fast-paced, hybrid work environment.
Physical Demands: the physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee may be
required to sit, walk, stand, talk, and hear.
Repeating motions that may include the wrists, hands and/or
fingers.
Ability to work off ladders to a height of 30 ft.
Ability to lift a minimum of 60 pounds.
Ability to work evening and/or weekend hours when necessary.
Work Environment: The work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
May work prolonged or irregular hours.
Frequent district wide travel; occasional statewide or out-of-state
travel.
The noise level in the work environment is usually moderate.
Rotating within a school environment.
The Algiers Charter School Association does not discriminate on the
basis of race, color, religion, sex, citizenship, ethnic or
National origin, age disability, medical status, military status,
veteran status, marital status, sexual orientation, gender identity
or expression, genetic information, ancestry, or any legally
protected status in any of its employment practices, educational
programs, Services or activities. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential duties.
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Keywords: Algiers Charter, Metairie , CHIEF OPERATING OFFICER, Executive , New Orleans, Louisiana
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