Campus Process Officer/Operations Coordinator

Company: Dillard University
Location: New Orleans
Posted on: February 19, 2026

Job Description:

Job Description Job Description Position Overview: This professional administrative role will provide outstanding and consistent support to the Operations & Facilities Department. This role is responsible for managing the coordination of office and operational processes and providing administrative support to Facilities, Operations, Capital Projects, and Auxiliary Services. Essential Duties and Functions: Primary responsibility of supporting the Operations team as directed to ensure that departmental goals and objectives are accomplished, and operations run efficiently. Maintain and refine internal processes that support the Operations department and university policies, coordinating internal and external resources to expedite workflow. Manage communication between management and employees, collaborating with internal and external stakeholders on various projects and tasks. Plan and orchestrate work to ensure the department’s priorities are met, organizational goals are achieved, and best practices are upheld. Manage professional and personal scheduling for COO including agendas, mail, email, calls, travel arrangements, client management, and other logistics. Perform administrative and office support, such as typing, spreadsheet creation, scanning, and maintenance of filing system and contact database. Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business. Organize team communications and plan events, both internally and offsite. Daily and Monthly Responsibilities: Personal initiative to work independently and possess a high degree of diplomacy, confidentiality and discretion. Assists in organizing meetings, monitoring quality control and inspection processes; inspecting completed work to ensure expectations are achieved. Serves as an information resource on organizational practices, policies and procedures and provides support to employees, faculty, staff, students, and visitors. Gathers and dispenses needed information and updates and coordinates work throughout the project lifecycle. Assists in communicating program/project status to key stakeholders of overall status against constraints (scope, cost, and schedule). Assists in creating and maintaining project schedules, communications and tasks. Responsible for keeping projects and programs organized and running smoothly. Provide assistance with department personnel and payroll time management. Education: Minimum of High School Diploma with 3 years related experience. Bachelor's degree is preferred. Experience: Superb written and verbal communication skills. Strong time-management skills and the ability to organize and coordinate multiple projects at once. Proficient on Microsoft Office and Excel spreadsheets. Experience overseeing budgets and expenses – preferred. Experience developing internal processes and filing systems – preferred. Supervision: Work Study Students Certifications, licenses and registration: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Dillard University, Metairie , Campus Process Officer/Operations Coordinator, Administration, Clerical , New Orleans, Louisiana