Service Technician

Company: Optimize Generator People
Location: Baton Rouge
Posted on: March 20, 2026

Job Description:

Service Technician Optimize Generator People - Baton Rouge, LA Job Type: Full-Time About Optimize Generator People Optimize Generator People specializes in the installation, service, and repair of Generac home standby generators . We are the top-ranked Generac dealer in Louisiana and have received the Generac Service Award twice in the last four years . As demand for reliable backup power continues to grow, we are expanding our Service & Maintenance Team in our Baton Rouge location. Our technicians take pride in delivering high-quality work and exceptional customer service while operating with a strong set of core values that guide our daily operations. We believe that honest communication, a commitment to helping customers, and the initiative to solve problems in the field are key to our team's success. Position Summary As a Service Technician , you will play a vital role in ensuring customers' standby generator systems operate reliably when they are needed most. Working independently in the field, you will perform preventative maintenance, diagnose system issues, and keep equipment operating at peak performance. Optimize Generator People provides hands-on training and digital workflow onboarding , making this an excellent opportunity for candidates who are eager to grow their technical skills-even if they are newer to generator systems. This position offers the opportunity to combine technical troubleshooting, customer interaction, and career growth with Louisiana's leading Generac dealer. Core Responsibilities Perform seasonal preventative maintenance on standby generator systems Diagnose and repair mechanical and electrical issues (DC/AC systems) Interpret wiring schematics and troubleshoot system fault codes Test and operate Automatic Transfer Switches (ATS) Document service work using company mobile applications and devices Maintain service vehicle inventory, tools, and equipment cleanliness Communicate clearly with customers before, during, and after service visits Follow company safety procedures and operational standards Work independently and efficiently while representing the company professionally Benefits Health, dental, and vision insurance Paid Time Off (PTO) Paid holidays Employee discounts Professional development and certification support Schedule Monday - Friday On-call rotation Overtime opportunities Weekend work as needed Qualifications Minimum 1 year of generator or small engine maintenance experience preferred Valid driver's license with an acceptable driving record Ability to operate hand tools and power tools safely Basic understanding of electrical systems and schematics Comfortable using mobile devices and digital service applications Training & Certifications Generac Air-Cooled and Liquid-Cooled certifications are beneficial but not required Company-provided onboarding includes: Safety training Hands-on technical training Digital workflow and service documentation training Physical Requirements Ability to lift 50-60 pounds Ability to climb ladders up to 10 feet Frequent standing, kneeling, crouching, and bending Daily driving between job sites Ability to work outdoors in varying weather conditions Compensation details: 16-25 Hourly Wage PIc04a924a0b9b-2456

Keywords: Optimize Generator People, Metairie , Service Technician, Engineering , Baton Rouge, Louisiana